IT Partner Contacts

IT Partner Contacts

Communication Channels

  1. Email sales@itpartner365.com for sales-related questions and for purchasing additional seats for your subscriptions.
  2. Call our company line at +1-855-700-0365 (toll-free).
  3. Email support@o365hq.com for support-related questions or call +1 800 438 0365 (toll-free), working hours 8am-5pm eastern time.
  4. Online support portal https://support.o365hq.com.

Online Portal for License management

  1. URL: https://portal.o365hq.com/ 

SLA for the manual licensing changes

  1. 2-hours reaction time
  2. During business hours only, Days: Mon-Fri



    • Related Articles

    • Recommended steps to take if an account is compromised

      Recommended steps to take if an account is compromised: Reset the user's password immediately. Do not communicate the new password through email to the end user. Enable Multi-Factor Authentication (MFA) to prevent compromised accounts, especially for ...
    • Update the license count

      This short guide is designed to help you increase or decrease the number of licenses in your tenant. Here we describe step by step all the actions you need on the portal. 1. Go to the website https://portal.o365hq.com/ and log in using your work ...