Update the license count
This short guide is designed to help you increase or decrease the number of licenses in your tenant. Here we describe step by step all the actions you need on the portal.
1. Go to the website https://portal.o365hq.com/ and
log in using your work account details at the top right corner.
2. Navigate to the "Products" tab located
at the top of the screen (refer to the accompanying screenshot for visual
guidance).
3. On the displayed page, you will find a list of
your licenses, including details such as quantity, purchase date, expiration
date, and cost. (you can switch to
view as per your wish)
4. Locate the "Manage Product" action bar
corresponding to the license for which you wish to adjust the quantity (see the
screenshot for reference).
5. In the window that opens, you can use the
"-" and "+" buttons to decrease or increase the number of
licenses. Alternatively, you can manually enter the desired total number of
licenses for your tenant.
6. After making the necessary changes, click the
"Submit changes" button. You will be redirected to the products page,
and the updated license quantity will be reflected after a few seconds. Note
that it may take a few minutes for changes to take effect.
If you encounter any questions or issues while modifying the license quantity, feel free to reach out to us, and we'll assist you promptly. IT Partner - Support
Note:
Quantity/seats can be increased at any time. However, quantity/seats can be decreased within 72 hours,
to its previous or sum of previous quantity/seats and not post that.
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IT Partner Contacts
Communication Channels Email sales@itpartner365.com for sales-related questions and for purchasing additional seats for your subscriptions. Call our company line at +1-855-700-0365 (toll-free). Email support@o365hq.com for support-related questions ...