How to enable an archive mailbox
In the new Exchange admin center, navigate to Recipients > Mailboxes.
In the list of mailboxes, select the user to enable their mailbox for archive.
In the flyout pane, select Others, and under Mailbox archive, select Manage mailbox archive:
On the Manage mailbox archive pane, turn on Mailbox archive, and then Save.
It might take a few moments to create the archive mailbox. When it's created, Active is displayed in the Archive status column for the selected user, although you might need to refresh the page to see the change of status.
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